FAQ

Answers for teams that want clarity before they commit.

Keep public support content aligned with the product narrative and easy to scan in the same dark guest shell.

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WixSocial accepts payments via PayPal and Stripe.

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Yes, WixSocial provides a free starter plan that includes essential features.

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Yes, subscriptions automatically renew unless cancelled.

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Refunds are discretionary and typically only issued for billing errors or technical failures.

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Yes, data is protected using encryption, firewalls, and secure infrastructure.

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Yes, WixSocial operates under UK GDPR and data protection principles

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You can contact WixSocial at info@wixsocial.com or submit a ticket from your account dashboard.

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All legal documents are available in the WixSocial Legal Centre on the website.